SHIPPING & RETURNS
Shipping
We ship all over Europe from our warehouse in Höör, Sweden - All orders are sent out using GLS, DHL or Bring.
We usually ship within 24 hours on working days. Your order should arrive within 2-4 working days of leaving us.
The cost of shipping will show in the cart when you place the order.
When your order ships, you will receive an email with shipping and tracking information. You can use your tracking number on the carrier's website to track your order.
If you have any questions or your package is delayed please feel free to contact us for further information: info@seniorwheels.eu.
Returns
If for any reason you are not satisfied with our purchase, you can return it for refund (postage will not be refunded).
Returning products will be at the cost of the customer. Please be sure to ship the package with a carrier that can provide tracking and insurance. SeniorWheels.eu cannot replace packages lost during return shipment if proof of tracking is unavailable.
Once the order arrive back with us, you will be notified and your return will be processed.
*Please note that refunds can take up to 14-21 days to reach your account.
Please return your products to:
SeniorWheels.eu by Ristretto ApS
Fruebjergvej 3
DK-2100 København Ø
Denmark